1. Information We Collect

We may collect the following categories of information:

• Personal information: Name, mailing address, email address, telephone number, and other contact information you voluntarily provide.

• Appointment and service information: Appointment requests, scheduling preferences, and communications relating to our chiropractic services.

• Health information: Information you provide in connection with your care, which may include medical history and other health-related information protected by applicable privacy laws.

• Text messaging information: Your mobile phone number, SMS consent status, communication preferences, and records of text messages exchanged with our practice.

• Website information: Information such as your IP address, browser type, device information, and website usage data, where applicable.

We collect information directly from you, through your interactions with our website, and through service providers that help us operate our business.

2. How We Use Your Information

We may use your information to:

• Schedule, confirm, reschedule, and remind you of appointments.

• Respond to questions, requests, and messages.

• Communicate with you regarding our services and your relationship with our practice.

• Provide and coordinate chiropractic care and related administrative services.

• Maintain records, operate our business, and comply with applicable legal obligations.

• Manage your communication preferences and process requests to stop receiving messages.

• Maintain, secure, and improve our website and communications systems.

We will use and disclose health information in accordance with applicable law, including HIPAA where applicable.

3. SMS Text Messaging and Mobile Privacy

If you provide your mobile phone number and consent to receive text messages from Aldridge Chiropractic LLC, we may send you text messages related to our practice.

These messages may include appointment reminders, appointment confirmations, scheduling updates, responses to your inquiries, and other communications consistent with your consent and applicable law.

Your mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We do not share SMS opt-in data or consent records with third parties for their own marketing purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information-sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use service providers to facilitate text messaging on our behalf. Such providers may process information as necessary to deliver and support our communications, subject to appropriate contractual, confidentiality, and legal requirements.

Message frequency may vary depending on your interactions with our practice. Message and data rates may apply, depending on your wireless carrier and mobile plan.

You can opt out of text messages at any time by replying STOP to a text message from us. For assistance, reply HELP or contact our office using the information listed below. Opting out of text messages will not prevent you from contacting our office through other available channels.

We will honor applicable opt-out requests and will not condition the provision of chiropractic care on your consent to receive optional marketing text messages.

4. How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary for legitimate business purposes, including:

• To service providers who help us operate our website, schedule appointments, manage communications, or provide business services.

• To healthcare professionals or other parties when permitted or required for treatment, payment, healthcare operations, or other purposes allowed by applicable law.

• To comply with legal obligations, lawful requests, or regulatory requirements.

• To protect the rights, safety, and security of our practice, patients, and others.

• With your authorization or consent when required by law.

Service providers are permitted to access only the information reasonably necessary to perform their services and are subject to applicable privacy and security requirements.

We do not share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

5. HIPAA and Health Information

To the extent Aldridge Chiropractic LLC is subject to the Health Insurance Portability and Accountability Act (HIPAA), we protect protected health information in accordance with applicable HIPAA requirements.

Certain health information may be subject to a separate Notice of Privacy Practices that explains your rights and how health information may be used or disclosed in connection with your care.

This website Privacy Policy supplements, and does not replace, any Notice of Privacy Practices applicable to our healthcare services.

6. Website Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where applicable, we will provide additional disclosures or choices concerning cookies and tracking technologies as required by law.

7. Information Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining records, meeting legal obligations, resolving disputes, and enforcing agreements.

No method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to certain personal information, request corrections, ask questions about our privacy practices, or exercise other privacy rights.

You may also request confidential communications or changes to your communication preferences, subject to applicable law.

To exercise an applicable privacy right, request assistance, or update your contact preferences, please contact Aldridge Chiropractic LLC using the contact information below.

You may withdraw consent to receive optional text messages at any time by replying STOP.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children through online services without appropriate authorization where required by law. Information relating to a minor's healthcare may be collected and handled as permitted by applicable law and our healthcare privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Aldridge Chiropractic LLC
Address: 2745 High Ridge blvd ste 13, High Ridge, MO 63049
Phone: 636-829-8151
Email: contact@aldridgechiro@gmail.com

For text messaging assistance, reply HELP to a message from us or contact our office using the information above.